Why did there be a ruckus on the debate between SBI manager and customer? Watch video

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Image Source: Social Media
Video of debate between SBI manager and customer goes viral

The refusal of the manager of a State Bank of India (SBI) branch in Kannada language in Bangalore, the capital of Karnataka, became the reason for controversy. A video of this incident has surfaced. Actually, a customer demands an SBI branch official to talk in Kannada, but the female officer opposed it. Women officials are doing that she will not speak Kannada. After this, the matter went viral on social media, causing a big ruckus.

After the dispute escalated, the female officer released an apology video. The incident attracted the attention of Karnataka Chief Minister Siddaramaiah, who thanked SBI for taking quick action in the matter.

What did the female officer say?

In the video, when the customer says that “this is Karnataka, Maam”, the woman officer’s answer is, “This is India.” She then says, “I will not speak Kannada, my mother tongue is Hindi.” After this incident, a man wrote on social media, “SBI branch managers and staff are insulting Kannada language. The people of Karnataka are imposing Hindi on the people of Karnataka. This person appealed to the Central and State Government for prompt action.

Why did the woman officer apologize?

This video is going viral on X and is being shared by many. Reacting to one such post, the bank said, “We are very concerned with the recent incident at the Surya Nagar branch of AO South Bengaluru. The matter is being investigated intense. The State Bank of India has a policy of zero tolerance to any behavior affecting the sentiments of its customers. We are firm in our own commitment to ensure respectable and dignified behavior towards all citizens.

Chief Minister Siddaramaiah’s statement

Karnataka Chief Minister Siddaramaiah condemned the incident, saying, “SBI branch manager’s refusal to speak and English is strongly condemned by his disgraceful behavior towards citizens.” He also thanked SBI that he took prompt action in the matter and transferred the officer. “

SBI’s reaction

SBI reacted to the matter, in which the bank said, “The matter is being thoroughly investigated. The State Bank of India holds a policy of zero tolerance towards any behavior affecting the sentiments of its customers. We are firm in our commitment to ensure respectable and dignified conduct towards all citizens.”

Why increased controversy over Kannada language?

After this entire controversy, there was a big debate on social media about Kannada language. Some people talked about the need to speak Kannada in Karnataka, while others argued that various languages ​​are spoken in India and it is not possible for everyone to learn all languages. Along with this, the dispute also increased over linguistic and cultural differences between North India and South India.

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