indian railway will pay a passenger compensation of 4.7 lakhs rupees know what is the rules for it | Passenger’s bag stolen from train, Railways will give Rs 4.7 lakh
Railway Compensation Rules: Crores of passengers travel in Indian Railways every day. Indian Railways runs thousands of trains for passengers. Train travel is very comfortable and convenient. That is why most passengers prefer to travel by train. But it has been seen many times that many accidents have occurred while traveling in railways.
In which passengers have suffered a lot. Many times, luggage of passengers has also been stolen in the train. Recently a person’s bag was stolen in a train. For which the National Consumer Dispute Redressal Commission has ordered the Railways to pay Rs 4.7 lakh to that passenger. Let us tell you when and how compensation is given in case of theft of goods in Railways.
Railways will give compensation of Rs 4.7 lakh to the passenger in case of luggage theft
The National Consumer Dispute Redressal Commission has held the Railways responsible for the theft of a passenger’s luggage and asked him to pay a compensation of Rs 4.7 lakh. Actually, the incident happened in the year 2007 when Dilip Kumar Chaturvedi, a resident of Durg, was traveling in the sleeper coach of the train from Katni railway station to Durg railway station. During this time, some cash and goods worth Rs 9.3 lakh were stolen at around 2:30 in the morning.
After this, he complained about this in Durg District Consumer Commission, after which South East Central Railway asked him to give compensation but Durg and Bilaspur GRP police station in-charge challenged the decision of South East Central Railway in the State Commission. After this, Dilip Chaturvedi filed a review petition in NCDRC i.e. National Consumer Disputes Redressal Commission.
In which he told that due to the negligence of TTE, unauthorized people entered the coach and committed theft. The same was in peace and there were complete preparations for its safety. But due to the negligence of TTE, the goods were stolen and hence Section 100 of the Railway Act does not apply in this case.
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When do I get compensation?
Indian Railways has made some rules to give compensation for theft of goods. Under Section 100 of the Railways Act, Indian Railways will not be responsible for any baggage unless the railway employee has booked the baggage and given a receipt to the passenger. Or as per the rules, if the passenger is carrying luggage with him. So the Railways will not be responsible unless it is proved that the goods have been stolen or lost or caused any kind of damage due to the fault or negligence of the Railway employees.
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Follow this process
When a passenger’s luggage gets lost in the train. So in such a situation, the passenger has to first contact the train conductor, coach attendant, guard or GRP escort. After this the passenger is given a complaint form. After filling it, it is sent to the GRP police station. If you do not receive the goods after 6 months, you can complain by going to the consumer form. After this, whatever amount is yours. You are given a compensation of that much rupees by the Railways.
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