Man orders “Socks” on Myntra but receives a High-Quality Bra; here’s how Myntra responded!
We have heard many interesting stories about ordering one product and receiving the other in hand. Suppose, if you are ordering a brand new iPhone from a reputed e-commerce company and receiving a soap bar or a brick instead, what would be your first reaction after opening the seal?
Usually, when we see our desired product inside the package, we get surprised but when it’s not the actual one, we get shocked. If we order an item online, the retailer of the store makes sure that he picks the right product for us for the best service but rarely do mishaps happen.
For example, if we order a ‘computer keyboard’ and receive a ‘music keyboard’ instead, we can contact them and return the product to get the actual one. These minor mistakes are acceptable but we can’t really forgive the ones who send us stones or bricks instead of mobile phones.
Now, let’s take a look at another incident that left everyone by surprise. Not long ago, a man ordered football socks on Myntra but the e-commerce site delivered a bra to the designated address. The customer was literally taken back after he received a bra instead of football socks.
He took to his Twitter account and posted a message that reads: “Ordered football stockings. Received a triumph bra. @myntra’s response? “Sorry, can’t replace it”. So I’m going to wear a 34 CC bra to football games, fellas. Ima call it my sports bra.”
Meanwhile, netizens left surprising comments to this post. One user wrote: “Hey myntra… can u explain what quality checks u did before delivering this padded Bra instead of a football socks ????” While the other wrote: “Oh my god??? Thoughts and prayers for the woman who is wearing football stockings for better support?”
Myntra responds to the customer’s tweet:
Meanwhile, Myntra gave a surprising reply to the customer. “This is upsetting to hear and is certainly not the experience we want you to have with us, Kashyap! Please be assured that I’ve escalated the issue under the reference number IN21101716094536654149 & we’re working on it with utmost priority.”
