Smart meter recharge has become a big problem for electricity consumers. For the last eight days, there are technical problems in Bihar Electricity Smart Meter App, due to which consumers are neither able to see their electricity bills nor are able to recharge easily. Due to this problem consumers are facing problems.
Consumers of Bihar can recharge their smart meters by visiting the bill deposit counter of the electricity company. Apart from this, recharge facility is also available on South Bihar’s website and Suvidha App. Consumers can also recharge through private agency Orange Pay. But most of the consumers use Bihar Bijli Smart Meter App, which is currently closed, due to which consumers are facing more difficulty.
How can consumers do average recharge?
Due to smart meter server being down, consumers are not getting information about their electricity consumption on any app. In such a situation, consumers can recharge based on their average electricity consumption. They should recharge a little less amount than in summer so that they do not face the burden of sudden electricity bill. By recharging in this way, consumers will be able to easily pay their electricity bills and will not feel much financial pressure.
When will the app problem be resolved?
No official of the electricity company has yet told when the Bihar Electricity Smart Meter App will be activated. There is no information available as to when the server will be restored. Consumers are currently being advised to recharge through other available options.
Increasing utility of smart meter service in Bihar
Smart meter feature is more convenient for energy consumers in Bihar as it helps in tracking electricity consumption in real-time. With the introduction of smart meters, consumers can control their expenses and recharge on time. But in case of server down, this facility gets disrupted. This problem is more serious because most consumers prefer to recharge through the app, and currently they have to take additional steps to do so.
Challenge created due to technical problems
This problem of smart meter server down in Bihar is proving to be a big challenge for the consumers. When consumers encounter technical issues with the app, they have to resort to other options to pay their bills, which may not be convenient for everyone. In this situation, most of the consumers are hoping that this problem will be resolved soon so that they can track and recharge their electricity consumption regularly.
