Delhi Metro (DMRC) had recently expanded the WhatsApp based ticket booking system. This facility was started first on the Airport Express Line and then on all the lines. Now, according to a report, people living in Delhi will soon be able to book bus tickets through their WhatsApp. This service has reportedly been claimed to be launched soon. Bus ticket booking will also be similar to the DMRC facility, where people will be able to book tickets in DTC buses in advance through their WhatsApp account.
According to NDTV, the Delhi government is planning to launch a WhatsApp-based bus ticketing system in the national capital on the lines of Delhi Metro. Officials say that the transport department of the city government is working on starting a digital ticketing system for DTC and cluster buses.
Delhi Metro Rail Corporation (DMRC) already has a WhatsApp-based ticketing system. The service was launched in May this year and was later expanded to all corridors of the rapid transit system, including the Gurugram Rapid Metro.
At present, no information has been given as to when this bus ticket booking facility will start and how it will work, but let us tell you that to buy Delhi Metro tickets through WhatsApp, passengers will have to text ‘Hi’ on WhatsApp. It has to be sent to 91-9650855800.
After this a reply will come from WhatsApp. Language will have to be selected along with the reply. Can choose between Hindi and English. After this you will get the options of ‘Buy Ticket’, ‘Last Journey Details’ and ‘Retrieve Ticket’. To buy a ticket one has to select ‘Buy Ticket’. After this, WhatsApp gives the option to buy tickets on a new page.
UPI option is available for payment. Apart from this, payment can also be made through debit card or credit card, but for these an extra charge of 0.40% and 1.10% has to be paid respectively.
