Ola Electric Scam: Ola Electric under CCPA investigation, know what is the serious truth behind the claim of 99.1% complaint resolution?
Ola Electric Scam : Ola Electric, a leading name in India’s Electric Vehicle (EV) market, has been in the news for its innovative scooters. However, the company is now facing investigation by the Central Consumer Protection Authority (CCPA) after thousands of consumer complaints regarding service quality and product performance. In connection with these complaints, the company’s claim of 99.1% complaint resolution is under investigation.
Ola Electric Scam Investigation Details:
CCPA has initiated a thorough investigation into the alleged deficiencies in the services of Ola Electric and its electric scooters. The directive issued on November 6 directed the Bureau of Indian Standards (BIS) Director General (Investigation) to investigate the company’s claims and submit a detailed report within 15 days.
The development comes after over 10,000 complaints were lodged on the National Consumer Helpline (NCH). Due to these complaints, CCPA issued a notice to Ola Electric on October 7, accusing the company of misleading advertising, unfair trade practices and violation of consumer rights.
Ola’s answer:
Responding to the notice, Ola Electric on October 21 said it had resolved 99.1% of the 10,644 complaints it had received. Despite this claim, the CCPA is skeptical and has ordered a detailed investigation to confirm this claim and evaluate the company’s after-sales services. (Ola Electric Scam)
What will happen next in Ola Electric Scam?
The BIS investigation report is expected to shed light on the veracity of Ola’s claims and the extent of customer satisfaction. Based on the findings, this case could have significant implications for the company’s reputation and its position in the growing EV market in India.
